SAP Industry Solutions for Utilities (ISU) Training Course
SAP Industry Solutions for Utilities (ISU) is a specialized solution offered by SAP that provides tools to address the unique business processes and challenges faced by utility companies.
This instructor-led, live training (online or onsite) is aimed at IT professionals who wish to learn how to use SAP ISU to manage customer information, meter data, energy data, and billing processes in the utilities industry.
By the end of this training, participants will be able to:
- Gain a comprehensive understanding of SAP ISU, its architecture, and its role in the utilities industry.
- Master the management of customer master data, service requests, and customer interactions using SAP ISU.
- Understand the principles of managing utility infrastructure and managing energy data.
- Integrate SAP ISU with other SAP modules.
Format of the Course
- Interactive lecture and discussion.
- Lots of exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction to SAP ISU
- Overview of SAP ISU and its role in the utilities industry
- Key features and benefits of SAP ISU
- Industry-specific challenges and trends
SAP ISU Architecture and Navigation
- SAP ISU system architecture
- Navigation and user interface in SAP ISU
- Role-based access and security considerations
Customer Information System (CIS)
- Managing customer master data
- Customer interactions and service requests
- Billing and invoicing processes
Meter Data Management (MDM)
- Meter data collection and processing
- Smart meter integration
- Data validation and estimation
Energy Data Management (EDM)
- Energy consumption data management
- Demand-side management
- Energy efficiency reporting
Device Management (DM)
- Managing utility infrastructure
- Maintenance and asset management
- Device data integration
Billing and Invoicing
- Tariff structures and rate determination
- Bill calculation and invoice generation
- Payment processing and collections
Customer Service
- Handling customer inquiries and complaints
- Service orders and field service management
- Customer self-service portals
Reporting and Analytics
- SAP ISU reporting tools and dashboards
- Custom reporting and analytics
- Data-driven decision-making
Integration with Other SAP Modules
- Integration with SAP Financial Accounting (FI) and Controlling (CO)
- Integration with SAP Customer Relationship Management (CRM)
- Third-party system integration
Regulatory Compliance
- Compliance with industry-specific regulations and standards
- Audit trails and documentation
Summary and Next Steps
Requirements
- Basic understanding of the utilities industry
- Familiarity with SAP concepts
Audience
- IT professionals
- Utility managers
- SAP consultants
Open Training Courses require 5+ participants.
SAP Industry Solutions for Utilities (ISU) Training Course - Booking
SAP Industry Solutions for Utilities (ISU) Training Course - Enquiry
SAP Industry Solutions for Utilities (ISU) - Consultancy Enquiry
Consultancy Enquiry
Testimonials (2)
Teacher knolage
Collin Sampson
Course - SAP S/4HANA Overview (S4H00)
I liked the fact that the trainer was very flexible and offered information about subjects that were not included in the initial material. I liked his experience in other projects and the tips and tricks resulted from this experience. The training was interactive and even though the exercises were predefined, we could take the exercise in another direction than previously defined.
Maria-Cristina Socol - NTT DATA Romania S.A.
Course - SAP S/4 Hana (S/4Hana)
Upcoming Courses
Related Courses
Overview of Financials in SAP S/4HANA (F0100)
14 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level finance professionals who wish to gain an understanding of how SAP S/4HANA supports financial processes and reporting.
By the end of this training, participants will be able to:
- Understand the architecture and capabilities of SAP S/4HANA.
- Perform basic financial transactions in General Ledger, Accounts Payable, and Accounts Receivable.
- Work with cost centers, profit centers, and internal orders.
- Understand the integrated financial planning processes in SAP S/4HANA.
- Perform basic financial tasks including closing, reporting, and analysis within SAP S/4HANA.
SAP Integrated Business Planning for Supply Chain (IBP100)
21 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level business professionals who wish to have a strong foundational understanding of supply chain planning using SAP IBP.
By the end of this training, participants will be able to:
- Understand the key concepts and components of SAP Integrated Business Planning (IBP).
- Learn how SAP IBP supports integrated supply chain planning processes.
- Explore different modules in SAP IBP and their functionalities.
- Get hands-on experience with SAP IBP’s user interface and tools.
Business Processes in SAP S/4HANA Manufacturing (S4200)
28 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at intermediate-level business professionals who wish to learn how SAP S/4HANA supports key manufacturing functions, including production planning, execution, and detailed scheduling.
By the end of this training, participants will be able to:
- Understand key manufacturing business processes and how they are implemented in SAP S/4HANA.
- Manage master data related to manufacturing, such as BOM, work centers, and production versions.
- Perform production planning, material requirements planning, and capacity planning in SAP S/4HANA.
- Execute and monitor production orders, including quality management and shop floor control.
- Analyze production data and generate reports for decision-making using SAP S/4HANA tools.
Business Processes in SAP S/4HANA Sourcing and Procurement (S4500)
28 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at intermediate-level procurement specialists who wish to have a solid foundation for understanding and operating SAP S/4HANA sourcing and procurement processes.
By the end of this training, participants will be able to:
- Understand the key features and innovations in SAP S/4HANA for sourcing and procurement.
- Navigate procurement processes within SAP S/4HANA, including stock and consumption-based procurement.
- Manage procurement-related master data, including material and vendor master records.
- Execute procurement processes such as purchase requisitions, purchase orders, and goods receipts.
- Analyze procurement data using SAP Fiori apps and procurement-related KPIs.
SAP S/4HANA Sales Essentials (S46000)
28 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level sales and distribution professionals who wish to understand how SAP S/4HANA supports key sales processes.
By the end of this training, participants will be able to:
- Gain comprehensive knowledge of the key sales processes within SAP S/4HANA, including sales order management, delivery processing, shipping, and billing.
- Learn how to create and manage sales documents such as sales orders, quotations, and returns, and understand how to configure various document types and item categories.
- Manage billing and invoicing.
- Learn to use embedded analytics in SAP S/4HANA to monitor and improve sales performance, using standard reports and KPIs.
Business Processes in Management Accounting in SAP S/4HANA (S4F20)
21 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at intermediate-level business professionals who wish to gain detailed knowledge of the internal reporting and controlling processes, cost elements, cost centers, internal orders, and profit centers.
By the end of this training, participants will be able to:
- Understand the core concepts and processes of management accounting in SAP S/4HANA.
- Be able to configure and use cost centers, internal orders, profit centers, and profitability analysis.
- Gain proficiency in using SAP Fiori apps for financial and management accounting reporting.
SAP S/4HANA Overview (S4H00)
14 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level IT professionals who wish to understand how SAP S/4HANA can transform their business processes and prepare them for further SAP S/4HANA training.
By the end of this training, participants will be able to:
- Understand the architecture, database, and deployment options of SAP S/4HANA.
- Use and customize SAP Fiori for improved user experience.
- Identify key process improvements in finance, logistics, and other modules.
- Understand integration, analytics, and future innovations to support SAP implementations.
SAP S/4 Hana (S/4Hana)
21 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at functional consultants who wish to setup, migrate and manage the SAP S/4 HANA Business Suite.
By the end of this training, participants will be able to:
- Install and configure SAP S/4 Hana on premise or in the cloud.
- Understand SAP S/4 Hana architecture and capabilities
- Migrate from existing versions of SAP Business Suite to to SAP S/4 Hana
- Understand how security is implemented in SAP S/4 Hana
- Improve mobility of SAP applications using SAP Fiori
- Test, debug and deploy SAP S/4 Hana to production
- Explore how SAP S/4 can be integrated with SAP S/4 Cloud to provide a comprehensive enterprise solution.
SAP Analytics Cloud (SAC) for Administrators
14 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at intermediate-level IT administrators who wish to learn how to manage the SAC environment, troubleshoot, and provide support to end users.
By the end of this training, participants will be able to:
- Gain an in-depth understanding of SAP Analytics Cloud administration.
- Learn how to configure and manage SAC environments.
- Understand user roles, permissions, and security settings.
- Manage data connections and data models.
- Troubleshoot and resolve common SAC issues.
- Provide technical support to end users.
SAP Analytics Cloud (SAC) for End Users
7 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level end-users who wish to learn how to manage and understand the technical aspects of SAC.
By the end of this training, participants will be able to:
- Understand the basics of SAP Analytics Cloud (SAC).
- Learn how to navigate the SAC interface.
- Create and manage queries and reports.
- Design interactive dashboards and visualizations.
- Utilize SAC features for data exploration and analysis.
- Export and share reports with other users.
SAP S/4HANA and SAP Business Suite System Administration I (ADM100)
35 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at intermediate-level SAP users who wish to learn various administrative tasks to keep the SAP system running.
By the end of this training, participants will be able to:
- Learn how to start and stop SAP systems.
- Understand the database's systems architecture and user administration concepts.
- Configure systems and create RFC destinations.
- Schedule and monitor background jobs.
SAP Ariba for the Oil Industry
21 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level to intermediate-level professionals in the oil industry who wish to optimize their procurement processes using SAP Ariba.
By the end of this training, participants will be able to:
- Understand the key functionalities of SAP Ariba relevant to the oil industry.
- Manage supplier relationships, sourcing, and contracts effectively.
- Optimize procurement workflows and compliance processes.
- Integrate SAP Ariba with existing ERP systems for seamless operations.
SAP Hana for Data Analysts
21 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at data analysts who wish to use SAP HANA to capture data from diverse data sources for fast processing and analysis.
By the end of this training, participants will be able to:
- Understand SAP Hana in-memory database
- Accelerate access company data
- Model data in an SAP Hana database
- Carry out real-time analytics on large amounts of continuously changing data.
SAP HANA Introduction
14 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level database administrators who wish to understand the basic concepts of SAP HANA and learn how to use its development and administration tools.
By the end of this training, participants will be able to:
- Understand the basic concepts of SAP HANA.
- Become familiar with the SAP HANA architecture and its key components.
- Learn about SAP HANA development and administration tools.
SAP HANA Monitoring
14 HoursThis instructor-led, live training in Austria (online or onsite) is aimed at beginner-level database administrators who wish to learn how to use the monitoring tools for SAP HANA to identify and resolve performance and availability problems.
By the end of this training, participants will be able to:
- Learn to configure and use monitoring tools for SAP HANA.
- Identify and resolve performance and availability problems in SAP HANA environments.
- Optimize system performance and resource utilization.
- Implement best monitoring and maintenance practices for SAP HANA environments.